Free Shipping on Some Orders

Brazem offers free ground shipping on orders over $25 that ship within the 48 contiguous United States. To qualify for free standard shipping, you need to spend $25 or more using any payment method. Free shipping applies to standard shipping only. We ship orders via the USPS, FedEx, or UPS.
Brazem does not ship to PO Boxes or APO addresses.
And we currently do not ship to Alaska, Hawaii, or any of the U.S. Territories such as Puerto Rico.
Orders are subject to verification and acceptance before shipping.
All orders must have a shipping address that matches the credit card billing address.
DELIVERY INFORMATION:
Delivery address cannot be changed after an order has shipped.
Please carefully review the shipping address before completing your order.
HANDLING TIME:
Most items are processed within 1-2 business days.
Orders placed after Friday 5pm PST may not be processed until the following Monday.
DELIVERY TIME:
Please Note: We are currently experiencing shipping delays because of COVID-19, but we are working hard to get you your items as soon as possible.
The estimated time for delivery is 4-8 days business days.
All packages are sent by USPS, FedEx, or UPS.
You will be provided a tracking number, so you can locate your package on its journey.
DELIVERY DURING HOLIDAYS
High volume seasons can impact your packages’ journey. So, please plan accordingly.
ESTIMATED INTERNATIONAL DELIVERY TIME (BRAZIL):
All packages to Brazil are sent by USPS.
You will be provided a tracking number, so you can locate your package on its journey.
Shipping to Brazil
Shipping to Brazil is available for a flat rate of $60.00 for up to one medium box.
Please note that shipping to Brazil can take from 3 to 6 weeks to delivery. It may take 8 to 12 weeks due to customs delays.
Please read our information in Portuguese (https://www.brazem.com/help_answer.asp?ID=12#252)
CHECKOUT BY AMAZON:
We offer you the option of having a checkout with AmazonPay. This is a simple and safe way of checking out as you can use the same login you have with Amazon. AmazonPay allows Amazon users to pay for goods and services using the payment methods already stored in their Amazon accounts.
RETURN AND REFUND POLICY - U.S. ONLY CUSTOMERS
Contact customer service for Free Returns at cs@brazem.com.
We believe in making return/refund policy easy and stress-free. If for some reason you don't like it, you should just return it!
All items must be unused and in their original packaging.
Returns must be processed within 30 days of delivery to you.
Due to regulations, some items are not eligible for a return, but it will show in the page detail before purchase.
Please contact customer service for more information on returning an item.
INTERNATIONAL RETURN AND SHIPPING POLICY
Orders shipped internationally aren't eligible for free returns; return shipping and handling fees will be deducted from your return credit. We cannot refund your original international shipping charges. We cannot refund duties, taxes, and tariffs.
If you are returning something that was caused by our error, you will not be charged a fee!
All transactions are settled in U.S. dollars. We accept Visa, MasterCard, American Express, and Discover for international orders.
Orders are subject to verification and acceptance before shipping.